Meds@Once

Nope, Meds@ONCE is a FREE service available to all John’s Pharmacy customers.

A few days before your scheduled refill, we’ll call to review your prescriptions and let you know when they’ll be ready for pickup or to arrange FREE DELIVERY. Along with your medication, you’ll receive a note detailing your next sync date, so you can easily mark it on your calendar. To avoid delays, please ensure we have your up-to-date contact information, as we may not be able to proceed if we can’t reach you. For delivery, you must be home to personally accept your medication, and a valid ID is required. Please note that orders placed after 3:00 pm may be delivered on the next business day.

Every month, we’ll connect with you via the phone to review your prescription profile, address any questions, and ensure we fully understand your needs, including any new or as-needed (PRN) prescriptions. If a refill authorization is required, we’ll contact your prescriber directly, ensuring everything is seamlessly prepared for your refill date.

To ensure your prescriptions are always received on the same day of the week, John’s Pharmacy operates on a unique 28-day refill cycle. This allows consistent, same-day-of-the-month refills every four weeks. If your prescriber writes a 30-day supply, you will still have access to the additional two days of medication if needed.

Convenience is one of the main benefits of Meds@ONCE. If we can sync your prescriptions with other family members, we will! We want to help you avoid extra phone calls and trips to the pharmacy.

Sometimes, your prescription might be “short-filled” to provide just enough medication to last until your next scheduled refill date. To ensure everything is in order, check the quantity listed on the label. For example, if the label indicates 12 pills and you have 12 pills, you’re all set. When your regular refill date arrives, you can expect a full 28-day supply to be ready, ensuring you don’t run out of your medication.